Microbe Inotech Laboratories, Inc.
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Microbe Inotech Laboratories, Inc.

18 Years of Excellence in Microbiology

Privacy Policy
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We respect your privacy. We believe that your personal information is exactly that, your personal information. We will not use it in any way that is not acceptable to you. Please read through the following Privacy Policy so you will understand how and why we collect information about our customers.

We Gather Two Types of Information

Personal data, provided through voluntary registration.

Aggregated data, which tracks users of our site as a whole.

Why We Gather Personal Data

Our only objective in collecting any personal information from you is to provide service to you. When you make a purchase, we need to know your name, E-mail address, mailing address, credit card number and expiration date. This information allows us to process and fill your order and to notify you of your order status. In making a purchase, you automatically open an account with us. You will be issued a personal password that will allow you access to your account through our site at any time. This will allow you to check the status of your order or to change the personal information on your account.

From time to time, we may survey our customers to find ways to be of greater service. We hope you will take time to share your feelings with us. Occasionally, we may want to share information or offers from us or others that we believe would be of interest to you. If you do not wish to be included among those contacted for these purposes, you may remove your data from your account entirely. (See Your Access To Your Personal Information below)

Why We Gather Aggregated Data

When you browse our web site, you are able to do so anonymously. We do not collect any personal information. However, your browser does communicate to our system the type of computer and operating system you are using. Like most web sites, ours uses cookie technology to identify your browser with a unique, random number. This interaction allows us to track where our customers go within our site, how long they stay and which areas of our site are most popular. We use this information to refine our site and make it more user-friendly.

How We Protect Your Personal Information

We safeguard the security of the data you provide by physical, electronic and procedural means. We utilize industry-standard Secure Sockets Layer (SSL) encryption on all our web pages where private information is required. To make purchases on our web site, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of personal and credit card information while it is in transit over the Internet.

We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

When We Disclose Personal Data

Under rare but possible circumstances, we may be required by law or legal process to disclose your personal information. There may also be circumstances that would require disclosure of that information to serve the public interest.

We interact with other companies to help us provide products, services and/or information to you. This may require that we provide your personal information to those companies. We require those companies to safeguard your data in accordance with our policies.

Your Access to Your Personal Information

You always have access to the information we have about you. To review, update or delete your personal information, simply access your file by entering your account as detailed in "Your Account With Us" at the end of the "How to Shop / How to Buy section" of this Customer Support department.

Our Company-Wide Commitment to Privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every employee.

Our company does not knowingly solicit personal information from children. We do not share your personal information through Chat or Discussion Areas. However any information you post to a Chat or Discussion Area becomes public information. Use caution when posting information.

We reserves the right to change this Customer Privacy Policy at any time by notifying our site guests through this policy section. If you have concerns, please review it often.

Copyright © Microbe Inotech Laboratories, Inc.
7259 Lansdowne Avenue, Suite 200
St. Louis, MO 63119-3421
314.645.2177